Secure Transcription Services

Secure transcription is transcription handled with controls that match sensitive material - NDAs, encrypted transfer and restricted access. The work goes to transcribers who do this particular job every day, not to a general pool, and each file is checked against the source by a second reviewer before it is sent. This site is built around teams in several time zones, so files move while your office is closed.

In practice: legal, financial, government and healthcare teams with confidential recordings. The common thread is that the finished file leaves their hands and is relied on by someone else, so it is checked against the source before delivery and anything uncertain is marked. Clients here are usually working to a deadline in a different time zone from the people doing the work.

The delivery date is agreed before work starts, and rush delivery within 2 to 24 hours covers anything urgent. Material sent at the end of your working day is in progress overnight. Secure transcription is scheduled against the people who actually do this work, not against a general pool.

The standard is 99+%, reached by doing the job twice: one person produces the file, a second checks it against the source. What gets checked on secure transcription is the detail a reader would otherwise have to verify themselves: names, figures, terms and anything the source left ambiguous.

Files are handled under NDA, moved through encrypted transfer and seen only by the assigned team. Access follows the file across time zones but never widens: only the assigned team can open it. Secure transcription often involves material people would not want circulated, so the file is closed to everyone except the pair working on it. They can also be deleted on an agreed schedule after delivery, with written confirmation.

In the format your workflow already uses, with real styles and structure instead of flat text, so the file drops into your records without reformatting. The format for secure transcription is agreed at order stage, so the first delivery is the one you can file, send on or publish.

Files can be deleted on an agreed schedule after delivery, with written confirmation. None of that is left to chance on the day: it is confirmed at quoting stage. A file picked up in one region and finished in another carries its notes with it, so nothing is decided twice.

Your own confidentiality agreement can be signed before the first file is sent. Nothing there is an upgrade, and work that falls outside the agreed secure transcription brief is priced separately and only once you have agreed to it. Delivery can be staged, with finished sections sent through as they clear instead of held to the end.

Yes. Secure transcription is available in 100+ languages, with every file going to a native speaker of the target language and a reviewer who also reads it. Language availability is checked across every region before a date is promised, not just locally. Where a language is rare, availability is checked before the quote.

General transcription starts at $1 per audio minute and legal transcription at $2. What moves the figure is how long the recording runs, how clear the audio is and how many people are speaking, so the quote is built from your actual files and not from a rate card. The rate is the same whichever time zone picks the work up, so an overnight hand-off costs no more than a daytime one. Secure transcription is quoted from the material you send, so a short job and a long one are worked out the same way. You get an exact total in writing before anything starts.