Frequently Asked Questions

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Frequently Asked Questions

What are the different ways to contact you?+
What payment methods do you support?+
How do you transcribe quickly?+
What are your customer support hours?+

Rates & Services

How much do you charge?+
Do you offer a discount for high volume?+
Do you offer transcription services in other languages?+
Can you transcribe multi speaker files?+
Can you provide a verbatim transcription that includes filler words?+

Ordering & Delivery

How do I get started?+
What file formats do you accept?+
Who will transcribe my audio?+
What is the turnaround time?+
How do I upload my files?+

Quality Control & Privacy

How do you ensure quality?+
How do you keep my information secure?+